What should I do if my token is displaying wrong balance?
If you see that your balance is not reflected correctly, make sure that the pending transactions are processed and that you have a stable internet connection. If the issue persists, try the following steps to hide the token from the wallet and add it again :
- Find out the contract address of the token with wrong balance from Etherscan
- Go to the wallet tab on AlphaWallet app
- Swipe the token with wrong balance
- Tap on the red icon to hide/delete the token
- Go to the wallet tab and tap + button on top right corner
- Paste the CONTRACT ADDRESS of the token into the field
- Tap Done
If the issue persists, reach out to us via Telegram or Email. More option can be found in the contact us section of the website.